Texas Defensive Driving Online Course – FAQs

National Driver Safety Services. Approval # - C1635
Course provided by: IDriveSafely.com

Call us: 1-800-990-2813

Texas Defensive Driving Online FAQs


General Questions:

1. What courses do you offer?
2. Why would I take a Texas Defensive Driving Course?
3. Are these courses approved?
4. How Long Does Texas Defensive Driving Courses Take?
5. What happens if I don’t finish my course in 180 days?
6. Is there a final exam?
7. Do I need to download anything for my course?
8. What does your course fee include?
9.  When will I get my Certificate of Completion?
10. I lost my Completion Certificate. Can I get another one?
11. What are my payment options?
12. What is your course cancellation/refund policy?

Traffic Ticket Dismissal Course Questions

13. How do I get my traffic ticket dismissed?
14. My court gave me a due date, but I haven’t finished my course in time. What do I do?
15. What do I need to submit for proof of completion?
16. Can I get an insurance discount if I complete this course for ticket dismissal?

Insurance Discount Questions

17. How much can I save on my insurance with this course?
18. How long will my discount last?
19. Can I renew my insurance discount?
20. How do I earn my discount with this course?

Seat Belt Course Questions

21. What is a Seat Belt course? How do I know if I need one?
22. What’s the difference between this course and a general ticket dismissal course?
23. How much will my Seat Belt course cost?





General Questions:


1: What courses do you offer?

We provide the following courses:

Texas Defensive Driving – Ticket Dismissal Course
Texas Defensive Driving – Seat Belt Violation Course
Texas Insurance Discount Course


We also offer your Texas 3A certified driving record, along with Texas Teen and Adult Driver’s Education courses.

 

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2: Why would I take a Texas Defensive Driving Course?

These courses can help you dismiss a minor traffic ticket or seat belt violation, and can also earn you up to 10% off your insurance rates for 3 years.

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3: Are these courses approved?

Yes! These courses are all approved by the Texas Education Agency (TEA).

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4: How Long Does Texas Defensive Driving Courses Take?

Each course is 6 hours long, divided into 8 chapters. You may work through those 6 hours at your own pace, and you have 180 days to complete your entire course. Log in and out whenever you choose, and come and go from your course as you please!

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5: What happens if I don’t finish my course in 180 days?

After 180 days, your course will be locked and your registration will no longer be active. You will also no longer be eligible for a refund. If you wish to continue your course, you will need to call our 24/7 Customer Support team at 1-800-990-2813. A reactivation fee will be applied.

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6: Is there a final exam?

No! Your Texas Ticket Dismissal, & Insurance Discount Courses do not require you to take a final exam. Once you’ve finished your lessons, you’re done with your entire course.

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7: Do I need to download anything for my course?

There are no additional requirements for your course except an Internet connection! We do recommend you use one of the following browsers:

Internet Explorer
Google Chrome
Mozilla Firefox
Safari 3

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8: What does your course fee include?

Our course fee – the lowest allowed in the state! – includes everything from taking the course to delivering your Certificate of Completion. Our standard delivery (US Postal Service) is free of charge and is sufficient for a majority of our students. However, if you require express delivery, we offer several low cost options. Either way, we're confident that you'll find our prices to be the lowest on the Internet. And as always, there are no hidden fees.

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9: When will I get my Certificate of Completion?

We process course completions every single day. If you finish your course by 3 p.m. CST, your completion will be processed and mailed the same day. You have a variety of shipping options to choose from, including free U.S. Mail. The timelines for each shipping option are as follows:

Two-Day Express Delivery – estimated delivery is 2 business days after shipping
Overnight Afternoon Delivery – estimated delivery is by 5:00 p.m. the next business day.
Overnight Morning Delivery – estimated delivery is by 12:00 p.m. the next business day.

In addition, some courts require that your Certificate of Completion be sent directly to the court. Other courts require it to be faxed, mailed or emailed. When you register you will be notified of a required certificate delivery.

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10: I lost my Completion Certificate. Can I get another one?

If you have lost your certificate or it contains incorrect information, you may contact us to request another copy of the certificate. Please call us call us toll-free at 1-800-990-2813.

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11: What are my payment options?

You may pay for your course online using major credit cards including Visa, MasterCard, American Express, and Discover, or using debit cards that have a Visa or MasterCard logo on them. You also have the option of payment through Google Checkout.

You may also pay by phone – simply call our Customer Support team at 1-800-990-2813and use one of the credit cards mentioned above.

If you have any questions or concerns, please call us. We'll be happy to help you with any payment option.

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12: What is your course cancellation/refund policy?

At NDSS, your satisfaction is our #1 priority, which is why we offer a 30-Day Money-Back Guarantee. If you’re not completely thrilled with your course, contact us within 30 days of signing up, and we will refund your registration fee. An $8 processing fee will be deducted from your total. Your refund will be applied back to the credit card you used during sign up, so make sure you have it handy. If you paid by personal check or money order, we’ll send you a company check to fulfill your refund.

Your refund will be issued and on its way within 30 days of the date you cancelled your course. Keep in mind, courses must be completed within 180 days of registration. If not, your course will be terminated and you will not be eligible for a refund.

If you’re getting close to your court date and you’re worried you might not finish your course in time, try contacting the court before you cancel with us. Your court may be willing to offer you an extension in order to complete your course. It’s also good to know that we offer expedited shipping options to ensure you get your completion certificate fast. Courts may also use the postmark on your delivery envelope to prove you completed your course on time, or they may start your process with a faxed copy of your certificate while you send in your original.

For further help, please call us at 1-800-990-2813.

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Traffic Ticket Dismissal Course Questions


13: How do I get my traffic ticket dismissed?

The state of Texas requires a court referral for ticket dismissal. Your eligibility will be determined by your infraction and your driving history, but generally you will be eligible if:

You have a valid, non-commercial Texas driver’s license
You have not taken a course within the past 12 months
You were cited for a non-criminal minor moving violation

Once you get permission from your court, you may sign up for this course and complete your ticket dismissal lessons. You’ll be responsible for sending in the Certificate of Completion that we’ll mail you after you’ve finished your course.

For further detailed information, please visit our Eligibility Requirements page.

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14: My court gave me a due date, but I haven’t finished my course in time. What do I do?

If you haven’t finished your course by your court-assigned due date, don’t panic! Many courts will grant a short extension as long as the student is enrolled and has almost completed their course. Contact your court and ask if they will grant an extension on your defensive driving course.

Remember, though – our course is self-paced, but you still need to make sure you finish by the deadline your court assigns!

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15: What do I need to submit for proof of completion?

You will need to give the court:

Your Completion Certificate that we send to you

A copy of your 3A certified Texas driving record

You can order a copy of your driving record along with your defensive driving course by signing up for the Texas Defensive Driving + Driving Record Combo course.

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16: Can I get an insurance discount if I complete this course for ticket dismissal?

Generally, you may not also qualify for an insurance discount when attempting to dismiss a traffic ticket. Most insurance carriers require you to take a course specifically for insurance discount purposes. However, we recommend you contact your insurance provider and ask if they will make an exception. If they will, then you will want to order 2 copies of your Certificate of Completion; one for the court, and one for your insurance agency.

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Insurance Discount Questions


17: How much can I save on my insurance with this course?

Discount rates vary by insurance provider, but generally you can expect to save up to 10% on your rates. Some insurance carriers will even go as high as 15% off your premium!

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18: How long will my discount last?

Your discount will be effective for 3 years.

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19: Can I renew my insurance discount?

Yes! Simply take your Texas Insurance Discount course again before your rate reduction expires.

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20: How do I earn my discount with this course?

Simply contact your insurance provider to make sure they offer a discount for taking a defensive driving course. If so, you may enroll in your course, and complete it at your leisure. When you’re finished, we’ll send your Completion Certificate right to your door, so you can bring it to your agent and get that rate reduction.

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Seat Belt Course Questions


21: What is a Seat Belt course? How do I know if I need one?

A Texas Seat Belt course is specifically designed for drivers who have been cited for a seat belt violation. Typically, you have been cited because:

You or your front-seat passenger were not wearing a seat belt
A passenger under the age of 17 was riding in the front OR back seat of your vehicle without a seat belt

If your court did not specify whether you were to take a Seat Belt Course, and you are unsure which course to take, please contact your court before signing up for your course.

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22: What’s the difference between this course and a general ticket dismissal course?

The Seat Belt Course has more targeted information than a general defensive driving course, including 4 hours covering child passenger safety seat systems and seat belt compliance laws. It’s geared specifically to help you refresh your memory and skills on safety restraints for yourself and your passengers.

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23: How much will my Seat Belt course cost?

We have priced your Seat Belt Course as low as possible, at an affordable $39.95. There are no hidden fees, so that price is all you will have to pay, and includes everything you need to dismiss your seat belt violation.

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